Support
Contact Us — We're Here 24/5
Real humans, real answers. Reach us on whichever channel suits you and we'll take it from there.
Support Form
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Tell us what you need and the right team will pick it up — account opening, funding, platform or partnerships.
Dubai Headquarters
Level 42, Marina Plaza, Dubai Marina, Dubai, United Arab Emirates
Sunday – Friday, 24/5 (market hours)
Before you write…
- Deposits and withdrawals: see funding guides
- Common questions: browse the FAQ
- Platform guides: visit the Help Center
Quick Answers
Frequently asked
How quickly does DuaFx respond to support requests?
Live chat and WhatsApp are answered within minutes during market hours. Email enquiries receive a reply within one business day, and phone lines are staffed 24/5.
In which languages is support available?
Our team supports English and Arabic natively, with additional coverage in Hindi, Urdu, French and Mandarin during regional market hours.
Where is DuaFx located?
Our headquarters are at Level 42, Marina Plaza, Dubai Marina, Dubai, United Arab Emirates. Client support operates globally across every timezone while markets are open.
Prefer self-service? The Help Center covers account opening, funding, verification and platform guides in depth.